Terms of Service

Last updated: January 2025

Agreement to Terms

By using Expeats services, you agree to these terms of service. If you do not agree with any part of these terms, you may not use our services.

Services Description

Expeats provides seasonal cleaning and organization services for residential properties in Canada. Our services include spring deep cleaning, summer organization, fall preparation, and winter maintenance as described on our website.

Booking and Payment

Service bookings are confirmed upon receipt of payment or signed service agreement. We accept various payment methods and require payment according to the terms specified in your service agreement.

Cancellation and Rescheduling

You may cancel or reschedule services with at least 24 hours notice without penalty. Cancellations with less notice may incur a fee. Weather-related rescheduling is always free of charge.

Service Guarantee

We stand behind the quality of our work. If you are not satisfied with our service, please contact us within 24 hours and we will work to resolve the issue to your satisfaction.

Limitation of Liability

Expeats' liability is limited to the cost of services provided. We maintain appropriate insurance coverage for our services and will address any damage claims according to our insurance policies.

Privacy and Confidentiality

We respect your privacy and maintain confidentiality regarding your home and personal information. Our staff are trained professionals who adhere to strict confidentiality standards.

Changes to Terms

We may update these terms from time to time. We will notify you of any significant changes by email or through our website.

Contact Information

For questions about these terms, please contact us through our website contact form.